Privacy Policy

Effective Date: November 10, 2025

This Privacy Policy describes how Infinity Ventures, operating the brand Qaseirá Luxury ("the Concern," "we," "us," or "our"), collects, uses, processes, and protects the personal information of our clients ("Client," "you," or "your"). We are committed to maintaining the highest standards of confidentiality and compliance with applicable data protection laws.

1. Data Controller Information

The data controller responsible for the processing of your personal data is:

Qaseirá Luxury ( Proprietor - Infinity Ventures)

Business Address: SCO No 44, First Floor, Royale Estate Market, Zirakpur, SAS Nagar, Punjab (140603)

Contact Number: +91 8288875321

EMAIL: support@qaseira.com

2. Information We Collect

We collect information necessary to process your orders, provide excellent service, and enhance your experience with Qaseirá Luxury.

2.1 Personal Identification Data

This data is voluntarily provided by you when placing an order, creating an account, or subscribing to our correspondence:

  • Contact Details: Name, shipping address, billing address, telephone number, and email address.
  • Account Credentials: Username and encrypted password.

2.2 Financial and Transactional Data

  • Payment Information: Payment card details (processed by secure third-party payment gateways and not stored on our servers) and transactional history.
  • Order Details: Products purchased, date of transaction, and returns/exchanges history.

2.3 Device and Usage Data

This data is collected automatically when you access our website:

  • Device Identifiers: IP address, browser type, and operating system.
  • Usage Information: Pages viewed, duration of visit, referral sources, and interaction with our website using tracking technologies (cookies).

3. How We Use Your Information (Purpose and Legal Basis)

We process your data exclusively for the following specific and legitimate purposes:

Purpose of Processing

Legal Basis / Justification

Order Fulfillment (Processing and delivering your products)

Necessary for the performance of a contract with you.

Client Service (Managing accounts, inquiries, and returns)

Necessary for the performance of a contract or legitimate interest in customer retention.

Marketing and Communications (Sending promotional offers, newsletters)

Your consent (Opt-in) or legitimate interest (existing clients).

Security and Fraud Prevention (Verifying identity, detecting breaches)

Necessary for compliance with legal obligations and legitimate interest in protecting the Company's assets.

Website Enhancement (Analyzing traffic and improving user experience)

Legitimate interest in continually improving our services and online presence.

4. Disclosure and Sharing of Your Information

Infinity Ventures will not sell or rent your personal data to third parties. We only share your data with trusted partners necessary to conduct our business operations:

  • Payment Processors: Companies that securely handle payment transactions (e.g., banks, credit card processors).
  • Shipping and Logistics: Carriers that fulfill product delivery (e.g., courier services).
  • Marketing Providers: Services that help us manage email communications and advertising campaigns (only based on your explicit consent).
  • Legal Compliance and Protection: When required by law (e.g., response to a subpoena or legal process) or to protect the rights, property, or safety of Infinity Ventures, our clients, or others.

5. Data Security and Retention

5.1 Security Measures

We employ robust technical and organizational measures—including encryption, firewalls, and secure server protocols—to protect your personal data from unauthorized access, accidental loss, disclosure, or alteration. Access to personal data is restricted to authorized Infinity Ventures personnel on a strictly "need-to-know" basis.

5.2 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Generally, customer account data is retained for the duration of the account relationship plus a reasonable period thereafter to comply with tax and legal obligations.

6. Your Rights and Choices

You maintain control over your personal data. Subject to applicable law, you have the following rights:

  • Right to Access: You may request confirmation and details regarding the personal data we hold about you.
  • Right to Correction (Rectification): You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure (Deletion): You may request the deletion of your personal data, subject to legal limitations (e.g., pending transactions or legal retention obligations).
  • Right to Object/Opt-Out: You may object to the processing of your data for direct marketing purposes at any time by clicking the "unsubscribe" link in any email or contacting us directly.
  • Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

7. Changes to This Policy

Infinity Ventures reserves the right to amend this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any revisions will become effective immediately upon posting the updated policy on this website. We encourage you to review this policy periodically.

8. Contact Information

For any questions, requests regarding your personal data, or concerns about this Privacy Policy, please contact our Privacy Team:

Qaseirá Luxury ( Proprietor - Infinity Ventures)

Business Address: SCO No 44, First Floor, Royale Estate Market, Zirakpur, SAS Nagar, Punjab (140603)

Contact Number: +91 8288875321

EMAIL: support@qaseira.com